Terms & Conditions


FILTEC Ltd operates the website located at www.filtecwater.com or other websites which is provided subject to your compliance with these Terms and Conditions.

By accessing the site, using our blogs or downloading any content of the site, you agree to be bound by the Terms and Conditions set out below. If you do not wish to be bound by these Terms and Conditions, do not access the site, use our blogs or download any content.

This Website

The information on this website, including any publications and other material available for download (“Information”), is for your general information only and is provided free of charge. The Information is not, and is not intended as, advice on any specific issue or situation. None of the Information constitutes, or may be relied on as, legal or other professional advice. If you require information on any particular product or service of FILTEC Ltd, please contact us or visit the relevant section of the website for further information.

Terms and Conditions of Sale

To find out more about our Terms and Conditions of Sale please see the following:

New Zealand Terms and Conditions of Sales
Australia Terms and Conditions of Sales

Terms and Conditions of Purchase

To find out more about our Terms and Conditions of Purchase please see the following:

Terms and Conditions of Purchase

External Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


All content published on or otherwise accessible through this website is protected by copyright. The content, and the copyright in the content, are owned or controlled by us or our content suppliers. You may only use or reproduce the information in the content for your own personal, non-commercial or educational use. The content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of the copyright holder.

You must abide by all copyright notices, information and restrictions contained in any content on or accessed through the website. Except to the extent that FILTEC Ltd or another member of the company consents otherwise in writing addressed to you, no Information on this website may be copied, displayed, modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), distributed, used for creating derivative works or used in any other way for commercial or public purposes.


To the fullest extent permitted by law, FILTEC Ltd shall not be liable to you or any other person for any damages, liabilities, losses (including, without limitation, loss of profits, business or data), costs or expenses of any kind, whether direct or indirect, which arise out of, result from or otherwise relate to our relationship with you, including without limitation your access to, use of or reliance on, or inability to access, use or rely on, this website and/or its contents, any linked website and/or its contents, or any link contained in a linked website. Your use of any information on any linked website is at your own sole risk.


You agree to defend, indemnify and hold FILTEC Ltd and its related legal entities harmless from any and all liabilities, costs and expenses, including reasonable attorneys’ fees, related to any violation of these Terms and Conditions by you or users of your account, or in connection with the use of the website or the placement or transmission of any information or other materials on the website by you or users of your account.


This website is governed by, and is to be interpreted in accordance with, New Zealand law. Any disputes relating to it will be resolved by the New Zealand courts. To the fullest extent permitted by law, we shall not be responsible for the compliance of this website or any Information contained in it with the laws of any country other than New Zealand even if you are accessing the website or any Information contained in it from outside New Zealand. Any such access is at your own risk and you are responsible for compliance with all laws in the country in which you are located.

General Disclaimers

We intend for the Content on the website to be accurate and reliable, and, where applicable, have conducted or caused to be conducted, a reasonable investigation to ensure we have met our non-waivable disclosure obligations prescribed by law, prior to the posting of the Content.

However, the Content has been compiled by us from a variety of sources, and it is provided to you “as is” and “as available”. The Information on this website is subject to change at any time, without notice to you.

Privacy and Confidential Information

Our Privacy Policy and Cookie Policy are binding parts of these Terms and Conditions. If you object to your personal information being transferred or used in the way referred to in our Privacy or Cookie Policies, please do not use our Site. To find out more about this, please read our Privacy Statement.

Need help?

Contact us at infoau@filtecwater.com or 1300 FILTEC for questions related to terms and conditions.