Water Servicing and Plant Maintenance
Ensure the long-term performance and reliability of your water treatment systems with our expert water servicing and maintenance services.

Maximise Plant Performance through Expert Water Servicing
At FILTEC, we don’t just service water and wastewater treatment assets—we elevate their performance through expert water servicing and plant maintenance.
Our team of 18 highly skilled technicians across New Zealand and Australia are the backbone of our service excellence. Each technician is not only factory-trained but also continuously upskilled to stay ahead of industry standards, ensuring your plant receives the most informed and capable support available.
We specialise in proactive maintenance strategies that prevent costly downtime, extend equipment life, and keep your operations fully compliant. Whether it’s routine servicing or urgent repairs, our people bring precision, pride, and deep technical expertise to every job.
18 Technicians Across New Zealand and Australia
Certified by the Best
Smart Scheduling & Coordination
On-Hand Stock for Faster Response
Why Choose FILTEC as Your Service Partner?
Decades of Combined Experience
FILTEC’s service team brings together decades of hands-on experience maintaining and optimising water treatment infrastructure across municipal, industrial, and commercial sectors. Our technicians understand the nuances of legacy systems and modern technologies alike, ensuring that every asset, whether a UV disinfection unit or a chemical dosing pump, is serviced with precision and care
Comprehensive Service Offerings
We offer full-spectrum servicing for water treatment assets, including scheduled maintenance, emergency repairs, performance audits, and remote monitoring. Whether it’s a membrane filtration system, a chlorine dosing skid, or a SCADA-controlled plant, FILTEC’s service packages are designed to keep your assets compliant, efficient, and operational year-round.
Proven Track Record
FILTEC has a long-standing reputation for reliable servicing of critical water infrastructure. Our portfolio includes hundreds of successful service engagements, from regional council plants to high-risk industrial sites, where we’ve extended asset life, reduced downtime, and improved compliance outcomes through proactive maintenance and expert troubleshooting.
Cost-Effective Optimisation
Our servicing approach goes beyond routine checks. FILTEC technicians assess asset performance and identify opportunities to reduce energy use, chemical consumption, and wear-and-tear. Through targeted interventions and upgrades, we help clients achieve measurable cost savings while enhancing system reliability and water quality.
Regulatory Compliance Guarantee
Every service visit is conducted with regulatory compliance front of mind. FILTEC ensures your water treatment assets meet all relevant standards across New Zealand and Australia, including DWSNZ, HSNO, and regional discharge consents in New Zealand, as well as applicable Australian state and federal water quality regulations. Our technicians are trained in current compliance protocols, and our service reports provide clear, audit-ready documentation to support your regulatory obligations.
Specialist UF Filtration Expertise
Ultrafiltration systems require specialised servicing to maintain membrane integrity and throughput. FILTEC’s UF experts perform detailed inspections, clean-in-place (CIP) procedures, and performance diagnostics to ensure your membranes operate at peak efficiency, minimising fouling and maximising water recovery.
Major Hazard Facility Expertise
Servicing assets in Major Hazard Facilities demands rigorous safety protocols and technical expertise. FILTEC’s technicians are certified to work in high-risk environments and follow site-specific safety cases. We provide tailored service plans for assets such as chemical dosing systems, control panels, and containment infrastructure.
Hazardous Chemical Feed Systems
FILTEC specialises in the servicing of hazardous chemical feed systems, including chlorine, caustic, and coagulant dosing units. Our technicians ensure accurate calibration, leak-free operation, and full compliance with HSNO and WorkSafe NZ standards, protecting both your team and the environment.
Critical Safety and Control Systems
FILTEC supports the reliable operation of your plant’s control systems by servicing the critical field equipment that connects to them, such as sensors, actuators, alarms, and interlocks. Our technicians ensure these components are calibrated, functioning accurately, and seamlessly integrated with your automation infrastructure. This proactive servicing helps maintain system responsiveness, supports fault detection, and enhances overall plant safety and performance.


Our Servicing Capabilities
Specialist Treatment System Expertise
Chlorine gas and dosing system servicing
UV disinfection systems
Ultrafiltration (UF) and Reverse Osmosis (RO)
Major hazard facility expertise
Chemical feed systems, including chlorine gas, hypochlorite, and fluoride
Instrumentation and control systems
Complex chemical dosing solutions
Legacy equipment upgrades and retrofits




Preventative Plant Maintenance Services
Preventative maintenance
Calibrations
Media changes
UF and RO membrane changes
UV system maintenance
Site audits
Critical safety and control systems
Upgrades and modifications
Areas We Service
We have experienced teams situated throughout New Zealand and Australia, allowing us to be local to our customers while providing expert services for water and wastewater treatment plants.
With our commitment to making water safer, we ensure that these vital systems operate at their best to meet the growing demands of all New Zealand and Australian regions.

Our Customers
Power/Gas Utilities
Industrial
Councils and Water Entities
Food and Beverage
Education Facilities
Trade Waste
Healthcare/CSSD
Pharmaceutical
Power/Gas Utilities
Industrial
Councils and Water Entities
Food and Beverage
Education Facilities
Trade Waste
Healthcare/CSSD
Pharmaceutical
Power/Gas Utilities
Industrial
Councils and Water Entities
Food and Beverage
Education Facilities
Trade Waste
Customer Satisfaction is our Priority
We strive to build long-lasting partnerships with our customers across Australia and New Zealand. We use their feedback to continuously improve our water treatment solutions and services, ensuring consistent customer satisfaction with positive results.
Wannon Water
“Wannon Water has worked closely with the team at FILTEC in Melbourne to develop UV disinfection systems for both the Warrnambool Water Treatment plants. FILTEC is now successfully providing the ongoing servicing and preventative maintenance programs for the UV Flex.”

MidCoast Council
“Each project involved FILTEC engineering fitting the UV systems into a building. This was achieved in an innovative and well-engineered manner. We trust FILTEC for their deep knowledge of UV and project and installation expertise.”

Central Highlands Water
“Each project involved FILTEC engineering fitting the UV systems into a containerised building. This was achieved in an innovative and well-engineered manner. We trust FILTEC for their deep knowledge of UV, expertise and after-sales service capability.”

North East Water
“The quality of the installation is the highest I have seen in the execution of similar projects over a 15-year period. The plant (process wise) has performed to date without failure (4 years)."

Coliban Water
“Each project involved FILTEC engineering fitting the UV systems into existing infrastructure on the sites. This was achieved in an innovative and well-engineered manner. We trust FILTEC for their deep UV knowledge, expertise and after sales service capability."

Fonterra Stanhope
"I found the FILTEC design and operations team to be collaborative and helpful throughout the design process. The team was proactive with all design challenges and interfaces and have continued to support and provide maintenance to the plant post construction.”

Downer
“FILTEC have continually striven to add value, save costs and produce a plant the client can have confidence in to deliver the design outcomes.”

Danone
"FILTEC have demonstrated an in-depth knowledge of reverse osmosis… They have always been willing to provide Danone with ongoing help and support… the FILTEC team were helpful, proactive, professional, and knowledgeable.”

Gisborne District Council
"The FILTEC team have shown in-depth knowledge and understanding of the pre-treatment systems available in the market to help guide GDC through decision-making on an unbudgeted capital project.”

Hastings District Council
“FILTEC have demonstrated: strong commitment to the project, pride in their work, high degree of professionalism, willingness and patience to go the extra distance and good value for money.”

Babbage
“I found the FILTEC design, project management and delivery teams to be collaborative, approachable, and pro-active in progressing the project and solving any challenges that arose.”

Selwyn District Council
“We have found FILTEC to be reliable, helpful, and proactive, in general and with the trial plant. The support of the local service team and advice from the engineering team was appreciated… and has provided us with the confidence to proceed to tender for a full scale plant.”

Featured Service Projects

Refurbishment of Coliban Water's Chlorine Gas Dosing System

Greensand Filtration to Treat Wangaratta Bore Water

Non-Potable UV System for Kyneton Water Reclamation Plant

RO Water Treatment Plant for Queensland Island Community

UV System Upgrade for Castlemaine Water Reclamation Plant
